Thoughts on UX, Design Strategy, Business and Leadership

Every business has goals, otherwise, they wouldn’t be able to generate revenue, profit, products, and services, and overall, keep customers happy and buying more. But how do companies make sure they are getting the most out of their products and services in terms of customer experience, customer purchasing habits, and overall customer spending? The answer has to do with a User Experience (UX) Strategy, a term developers, project managers, directors, managers, CTOs, and of course, UX designers, need to get familiar with it if they want to build and execute higher-performing products and services.