Below you'll learn how I helped a major airline in UAE with their user interface and user experience design. Through extensive research where I interacted with and interviewed actual users for these clients, I was able to collect information on how they want to use these applications. I also discovered where the pain points are in the existing user experience and developed proven deliverables these airlines could use to improve their employee experience.
I defined, designed, and built a live working proof of concept for a critical software solution for any airline, fully automated and error-proof.
Along with my team, we built Weight & Balance POC with actual data of real flights, and no back-end, in half a year, with a team of five people.
I defined, designed, and built an end-to-end Customer Onboarding flow, as an add-on to the Mobile Banking solution I previously designed.
With all the rigid regulations, I bridged modern solutions and technology with the legacy to deliver a smooth end-to-end experience.
I brought clarity and defined a crew management software solution to a crew management platform, and managed to increase employee engagement and interaction dramatically, solving at the same time crewing problems that the company was dealing with daily.